Shipping & Delivery Policy
Shipping & Delivery
Award RV Superstore allows you to chose your shipping option at checkout with:
Australia Post EParcel
Australia Post Express Post
Freight options will be listed in your cart with pricing so please choose your preferred shipping method. (Please note: Sendle and Direct Freight cannot ship to PO Boxes).
Once payment has been made you will receive an order confirmation via email with your purchase details and an invoice number.
All order placed by 9.00am will be guaranteed to leave the same day.
Orders place after 9.00am may leave the same day but it is not guaranteed.
Your order will generally leave within one working day if placed after 9.00am.
Melbourne Metro - Same Day or Next Business Day Delivery
Vic Country - 2 to 3 Business Days
Adelaide/Sydney/Brisbane Metro - 1 to 3 Business Days
SA County - 4 to 6 Business Days
NSW Country - 4 to 6 Business Days
Queensland Country - 4 to 6 Business Days
Far North Queensland - 6 to 9 Business Days
Perth - 4 to 6 Business Days
Country WA - 6 to 9 Business Days
Darwin 6 to 8 Business Days
PLEASE NOTE: EXTREME RURAL LOCATIONS MAY TAKE ADDITIONAL TIME
Once your order is shipped you will receive tracking information from your chosen shipping option.
Pick ups are available from
Award RV Superstore
924 Burwood Hwy
Ferntree Gully VIC 3156
Mon - Friday - 9am to 5pm
Saturday - 9am to 4pm
Sunday - 10am to 4pm
Please bring your receipt number with you when picking up.
From time to time there may be supply interuptions, however you will be notified immediatly,